Chaika’s candles are made from soybean wax which is a vegetable oil extracted from the seeds of the soybean. They don’t contain paraffin wax.The soy wax is non-toxic and biodegradable. A 100% soy candle will burn cleaner, cooler, slower and more evenly.
Our candles have a high concentration of fragrance oils or essential oils.
Soy wax cleans up very easily with mild soap and water.
Our 140 ml candle has a burn time of approximately 25-30 hours.
*Approximate longevity when burned correctly.
You can use your PayPal account. If you don’t have a Paypal account registered, you can still use PayPal to pay with a credit/ debit card. Another payment option would be the bank transfer. We will provide you with our bank details after you make the purchase.
There is a flat shipping rate of €3.70 for each order in Germany. We offer free delivery if your order exceeds €50.00.
All shipping for EU Countries is €9.90 flat rate.
Orders are generally shipped within 2 business days.
We make every effort to process your order the minute it's placed, therefore, we cannot guarantee that changes can be made once your order has been submitted. If an update is needed, please contact us and we will do our best to help.
Please notify the delivery company and also let us know as soon as possible.
It doesn’t happen very often, but if you have a problem with any of our soy candles simply return it to our store for replacement or refund. We only want happy customers.
Please contact us at firstname.lastname@example.org and give us your order number.
We will be grateful if you give us the reason for the return. We are trying to make our products better and to get more satisfied friends of Chaika.
We will refund the amount within 14 days and as soon as we receive the item back.
You can reach us anytime via e-mail: email@example.com or our contact form.